Let me first begin, when writing a review on this or any product you should write about the complete experience ( The product and the support given if any by the manufacture ). Many reviews just point out how cute and easy it is to use....O.K....so that being said, if this is not your first pressure cleaner you might be on the fence of its approval. It doesn't compare to the robust competitors but it is a lot less expensive. A few observations are that I noticed the plastic tube for the soap dispenser is to close to the screaming hot engine and it's a disaster waiting to happen. The unit also overheats and shuts off after a full tank of gas, not practical! You do nothing and wait 20...30...minutes for it to cool off before doing nothing different and just pulling the coil to restart. The advertised 50ft hose is very small in diameter compared to what is the normal hose diameter for that length, from the competitors. Over all, its not a bad unit, but I would definitely say its a middle of the road for anyone. My unit came with a defective knob that holds it together so I contacted the seller for a replacement. Service is the back bone to any product, and they definitely came through. Therefore I give this cleaner 4 stars and the seller 5! They stand behind their products.